Have a question, need support, or ready to get connected? Our team is available 24/7 to assist you. Reach out through any channel.
Speak directly with our support team. Available 24 hours a day, 7 days a week.
+8801912112112Message us on WhatsApp for quick responses. Send screenshots, issues, or inquiries.
Chat on WhatsAppSend us an email for billing, business, or technical queries. We respond within 2 hours.
info@btcnbd.comCome to our office in Bottola, Khilkhet. Our team is happy to assist you in person.
Get DirectionsWe are committed to responding to every inquiry promptly. Whether you're a new customer or an existing one, we're here.
Bangladesh — Near Khilkhet Bus Stand
Technical support never stops
For urgent technical issues or connection problems, WhatsApp us directly for the fastest response from our technical team.
WhatsApp NowWe are located in the heart of Khilkhet, Dhaka. Easy to find and easy to reach.
Khilkhet Bus Stand is a 2-minute walk from our office
Easy parking available. Ask for Bottola, Khilkhet
Sat–Thu 9AM–9PM · Fri 10AM–8PM
While our technical support is 24/7, here are our main office hours.
Installation typically takes 1–3 working days after your application is confirmed. Our field team will contact you to schedule a convenient time.
We primarily serve Khilkhet, Bottola, and surrounding areas in Dhaka. We are continuously expanding — contact us to check availability in your specific area.
You can pay via bKash, Nagad, Rocket, bank transfer, or in person at our office. We also accept VISA and MasterCard. Our team will guide you through the payment process.
Our standard packages are monthly — no long-term contract required. However, annual packages come with special discounts. Contact us for details.
Call or WhatsApp our 24/7 support line immediately. Most issues are resolved remotely within 30 minutes. If a field visit is required, we aim to respond within 4 hours.